Airport Shuttle Services

Transportation & Parking Services offers airport shuttle transportation during designated break times throughout the school year. 

Airport Shuttle Service

Transportation and Parking Services offers a limited level of service at a low cost.

Service is provided both to and from, Greensboro’s Piedmont Triad International Airport (GSO-PTI) and Charlotte’s Douglas International Airport (CLT).

Although we do not provide transportation to and from Raleigh International Airport (RDU), there is a transportation alternative, using the public bus transportation system. This option is offered by the Piedmont Authority for Regional Transportation (PART).

*If a reservation is needed outside our posted schedule, a reservation can be made through Black Tie Transportation.

Travel Information

Arrival / Departure Info: Pick-ups and drop-offs occur on campus and at the airport terminal.

Traffic Delays:
Travel times to Greensboro airport are at least 45 minutes, and to Charlotte, 1.5 hours. Major highways may experience traffic delays due to construction or accidents. Transportation and Parking Services is not responsible for delays caused by traffic, as these are beyond our control.

Lost Items:
Transportation and Parking Services is not responsible for items left behind on shuttles. Found items will be held at the Transportation and Parking Services office for 30 days. To inquire about lost items, call 336-758-7275 or visit the office. Please ensure you keep track of personal belongings, such as phones and wallets, while on the shuttle.

Illness/Intoxication on shuttles:
A cleaning fee, up to $100, will be charged to any student who vomits on the shuttle due to illness or intoxication. If you are feeling unwell, notify the driver and bring a plastic bag or similar receptacle. Transportation and Parking Services reserves the right to refuse service to visibly intoxicated students, without refund, at the driver’s discretion.

Cancellations/Changes: 

Ensure your phone is turned on before your reservation. If the driver is unable to locate you, they will attempt to contact you. After multiple failed attempts, the reservation will be marked as a “no-show,” and no credit or refund will be issued. To cancel or change a reservation, email Transportation and Parking Services at shuttles@wfu.edu at least 24 hours before your flight. No exceptions will be made.

For other changes or cancellations, reply to your confirmation email with the requested changes. You will receive a new confirmation once it is processed. We cannot accept changes or cancellations by phone.

For questions, email us at shuttles@wfu.edu.

Refund Policy: 
Cancellations made according to our policy are eligible for a refund. Refunds are processed monthly for the previous month’s cancellations and returned to the original payment method. Refunds are only issued for reservations canceled 24 hours before departure.